Contract Manager Benefits

• Live up to customer's service level by being better informed of contractual parameters.
• Better capture billable service by use of contract scope-of-service enforcement.
• Automatically handle scheduled service.
• Automatic and accurate billings on a periodic basis eliminating discrepancies in billing rates.
• Field service becomes informed if contractual specifications including special instructions, directions to customer location, customer service level, contract status, and coverage.
• Analysis of contract profitability gives management insight and leverage on future decisions.
• You can define exactly what is covered under contract and the system will report this information during the service cycle. Coverage can be broken down by types of service, labor and materials.
• Instantly know you contract profitability and current cost-to-billing ratio.
• Eliminate billing errors of rates, addresses, and coverage details.
• No more missed scheduled services and other commitments.
• View all service work performed against a contract and its service items (equipment).
• Service staff instantly knows if equipment or a customer location is covered under contract and to what extent.
• Instantly view the current billed and unbilled dollars.
• Streamline contract management by reducing contract management time.